FAQs
About the product
Mikado Quartz is engineered with a high concentration of quartz, over 93%. Our research and development are based on solid chemistry principles, ensuring the production of top-quality products and efficient processes.
● Our slab size is 126"X63". It's 55.11 sqft. ● We have two thickness options, 3⁄4 inch and 1 1⁄4 inch, for clients to choose.
Not all colors come in leathered finish. To determine if the color you want is Leathered finish, always pay attention if there is an "L" on our color code. For example, Dry concrete in a polished finish is MQ-718, and the same color in a leathered finish is MQ-L718.
1.STAIN AND SCRATCH RESISTANT Mikado Quartz is non-porous with high stain and scratch-resistant surface material; it minimizes the risk of bacterial growth by preventing food absorption in the countertop.
2.ACCREDITATION We have NSF certified for food and splash zone use. We have Greenguard certified as a low-emitting product for indoor air quality. We have Kosher certification that makes sure all religions use our product securely.
3.CUSTOMER RELATIONSHIP Mikado Quartz has a strong relationship with designers; thus, we continuously develop innovative colors and contemporary designs through communication and discussion with designers to provide all of our clients with modern and fashionable designs for their houses.
4.WARRANTY Mikado Quartz offers a 25-year warranty. We care about building an authentic relationship with our clients; Being honest and reliable is our priority.
Although Mikado surfaces are heat resistant, it can be damaged by direct contact with fire. Thus using a hot pad or trivet for hot pots, pans, and other cooking devices such as electric frying pans, griddles, slow cookers, and roaster ovens are recommended at all times.
Mikado’s surfaces are resistant to staining and eliminate the need for any sealing. The non-porous surface also minimizes the risk of bacterial growth by preventing food absorption in the countertop.
Purchasing Mikado is easy, you can reach one of our numbers or contact us, and we will connect you with the closest local partner.
Mikado's prices are similar to those of granite and other stone surfaces. Our retail prices are set by customers such as kitchen and bath dealers, fabricators, and contractors. For more information, please call our local partner for assistance.
About the cleaning
Mikado Quartz offers a 25-year warranty. We care about building an authentic relationship with our clients; Being honest and reliable is our first priority.
Cleaning Mikado Quartz is easy, simply wipe with warm water, and for an added clean you can use a mild soap if desired.
Remove stains by first spraying with rubbing alcohol and then wiping with a damp cloth. If the stain persists, we will provide you with a special cleaning powder from Saiens.
● Method 1: Use Saiens cleaning powder to remove the stain with a damp cloth. ● Method 2: Mix detergent and water in a ratio of 1:2 and pour it on the ink stain area for 5 minutes, then use the sponge to remove the stain.
● Method 1: Use Saiens cleaning powder to remove the stain with a damp cloth. ● Method 2: Pour white vinegar on the stain for 10 minutes, remove the stain with a toothbrush and then wipe with a damp cloth.
Please wash with water and wipe with a clean, soft sponge. We do not recommend using any hydrofluoric acid, dichloromethane, caustic soda (NaOH) or paint strippers to clean Mikado’s surfaces, as these chemicals can damage the slab.